Lessons Learned on the Job

Adventure with the Flying Squirrels is multifaceted. Lest you think it’s all about baseball, after 27 games at Pinecone Hollow Café, much has been learned. Here’re a few lessons from a bottom-level, don’t think about work after you clock out, employee.
1. A diverse team of 4 generations has rhythm to do the job with finesse and minimum spills.
2. One can drink a fountain soda without lids or straws. If you must have lids and straws with your sodas at the Diamond, you’d better bring your own.
3. Like Microsoft Vista, cashiers’ brains and touch screen registers shut down at peak times.
4. In the queue, there is a zone where customers mentally go away, forget where they are and why they’re there.
5. Customers can’t talk on the phone and order food at the same time. So much for multitasking.
6. Opening cardboard boxes with my bare hands builds muscle and ruins manicures. At the risk of sounding like a feminist, isn’t that why there are strapping young men working there?
7. When a guy says “That’s why I’m here.” in reply to “What can I get for you?,” he’s not looking for burgers or fries. More on that later.